How to Close Citibank Credit Card Online & Cancellation Request Form

Close Citibank Credit Card Online, Customer care number, mail, Bank branch. Cancellation Request Form at

Citibank credit cardholders can cancel/close credit cards at any time online or offline easily. But, every cardholder should remember some of the points. Before, canceling the credit card. Are you looking at how to cancel or submit a request to cancel your credit card? But don’t know-how. Follow this article.

How to Close or Cancel Citibank Credit Card

How to Close Citibank Credit Card
How to Close Citibank Credit Card & Cancellation Request Form

Precisely you can cancel your credit card in various ways. However, you need to give a proper reason to cancel your credit card. Whatever the reason! you can still close the credit card within a few steps. But you should remember the consequences before canceling the credit card. Here, we gather some of the ways which will help you to submit the cancel request-

  • Call to the Customer Care
  • Email to Citi Bank customer support

How to Cancel Citibank Credit Card Customer Care

To close or cancel the Citi bank credit card, you have to call customer care. They will guide you through the step-by-step process. This is a safe and secure process if you have trust issues. You have to dial the helpline number which is given below. Call customer care only using the registered mobile number. Otherwise, you have to go through the verification process.

Citibank Credit Card Customer Care - 1860 210 2484

This is 24 hours Citi banking helpline number. Remember that, it is not a toll-free number. So, charges may apply.

Dail to the above-given number and go through the verification process. After that, the call will connect to the executive. He will guide you to the cancelation process.

Close Citibank Credit Card Customer Care Email Id

Make a canceling request by providing the appropriate details of you and your credit card. Mention the reason for canceling the credit card. Moreover, provide the card details and send them to the branch email. The officer will call within a few days and confirm the cancelation request.

You can also raise the cancelation request by written form. Go to the official website and download the credit card cancelation request form. Take a print of the cancel request form and fill in the details. Then, send it to the below-registered address.

CitiBank Credit Card Cancellation Request FormClick Here

Ordinary Post Address:

Citibank N.A., P.O. Box No. 4830,

Anna Salai post office,

Chennai – 600 002.

Registered Post Address:

Citibank N.A., Mail Room, Acropolis, 9th floor,

New Door No.148 (Old No.68), Dr. Radhakrishnan Salai,

Mylapore, Chennai – 600 004.

Things you need to Know Before Canceling

Here are the few things that you need to know before closing the citibank credit card:

  • Pay the previous unsettled dues and bill on the citibank credit card.
  • Redeem the reward points of the credit card.
  • Pay the EMIs which is on the citi bank credit card.
  • Clear all pending loans and outstanding dues.
  • Stop all the automatic payments and subscriptions.
  • Don’t use the credit card further for any purchases.


There are no other options to cancel your credit card. The only other option is to consult the nearby branch officer and know the cancellation process. We hope you understand the credit card closing process. If you still have any queries? then let us know through the comments.

FAQ about How to Cancel/ Close CITI Bank Credit Card? Here’s the Process

  1. Can I cancel my Citi bank’s credit card?

    Yes, you can cancel the Citi bank credit card. You just need to call customer care and raise a request.

  2. citibank credit card customer care email id?

    However, Customer have to update any query in Citibank website as Level 1. If you haven’t received any repose. You can drop a mail to

  3. Can I reactivate my Citi bank credit card?

    Yes, you can reactivate your Citibank credit card by calling customer care.

  4. What is the Citi bank credit card helpline?

    The Citi Bank Helpline Number is 1860 210 2484.

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